Customer Testimonials
This dealership continues to meet an exceed our expectations. Fast service and friendly service staff is what we are used to (spoiled) is probably a better word. Our X3 was due for an oil change and we called and made an appointment and they came and swapped out vehicles at my wife’s work place and the service was completed same day and returned before my wife new it happened. We have purchased 3 vehicles from them over the years and when it comes to buying a vehicle again we only shop at Faulkner because we trust them. The sales and ...
Incredible dealer to work with . Answered all my questions and made the delivery all about me and my car ! Thank you .
UPDATE: I've just bought my 4th BMW from Greg Schaub at Faulkner BMW and I couldn't be any happier!!! Once again he helped make the process a breeze, even in these odd times. My previous review is still valid, I just wanted to post an update.I have never in my life had a better dealer experience. I've bought a few luxury cars at different dealerships in different cities. I've even bought from different BMW dealers and none can hold a candle to the service I received from Breanna in the internet department and my eventual Client Advisor, Greg Schaub. ...
I would give this place 6 stars if I could! I wish I reviewed this establishment 3 years ago when we bought my 2011 328xi wagon. Nevertheless, Faulkner BMW is extremely friendly and motivated to sell BMWs. Our salesman for my car was Tom (I think?) and he was very friendly and willing to negotiate over my rare wagon. I've been so happy with my wagon since we bought it and it's been very reliable. The service department at Faulkner is very professional and knowledgeable as well; they do not give any sense of condescension and they're very friendly. However, I take my ...
Service on my ‘14 335 has been an overall great experience at Faulkner. Whether it’s the availability of a loaner, convenience of scheduling appointments online or the ability to wait while quick services are completed, the facility and offerings meet my needs. The service team from the initial arrival and greeting through write-up and explanation of what is scheduled, both current and upcoming, with explanation on completion and even an escort out of the garage for a visual with the tech, all add up to a very professional experience.
They are amazing people to woke with
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