Our Team

Here are a few of our courteous and professional team members.   You may contact them directly by clicking on one of the email links listed below each name.  If you do not see who you are looking for, please click on the "Quick Contact" button and we will make sure he/she gets your message.  Thank you for visiting our website. We look forward to hearing from you.
Ricky Wood Ricky Wood

General Manager


rwood@faulknerbmw.com
Matt Duke Matt Duke

New BMW Sales Manager


mduke@faulknerbmw.com
Brian Zipko Brian Zipko

Certified Pre-Owned BMW Sales Manager

Some people say that you will never be happy doing something that you don’t love, well I can tell you that I am truly happy and absolutely love my profession. Cars have been a huge influence to me my entire life. I know that cars are just 4 tires and an engine, but a BMW is a lot more. To me a BMW is what a car should feel, smell, and most importantly drive like. I have been in the automotive industry in one form or another for over half my life. I feel very fortunate to have been able to meet and fulfill the needs of the many clients I have had the pleasure of dealing with in the past 13 years. I moved to Lancaster County over 20 years ago, and this is the place I will always call home. Spending time with my wonderful wife and beautiful son occupies my time away from work, and I would not change it for the world. I look forward to helping you find and maintain your Ultimate Driving Machine.
bzipko@faulknerbmw.com
Jason Logue Jason Logue

Business Manager


jlogue@faulknerbmw.com
Rob Howry Rob Howry

Client Advisor

I grew up around German cars and always favored that German driving feel. I know a car is just metal, glass and plastic but to my family and me the drive is just more in tune with the road. When I decided twenty-two years ago to get into the car business I knew it had to be a brand and dealer that I loved. That’s why I chose Faulkner and BMW and I have been here ever since with no regrets. I have been lucky enough to meet and serve many great clients from all around Central PA and beyond. I have made it into BMW of North America’s Sales council 5 times and been a BMW Grand Travel winner twice. Sales council is a great honor. It is for only about 100 of the top client advisors in the US. BMW has taken me to places around the world that I may have never seen and am thankful to work for such a great company. I was born and raised here in Lancaster County. In my spare time I enjoy fishing and am an avid fly fisherman. I look forward to helping you find your Ultimate Driving Machine.
rhowry@faulknerbmw.com
Jonathan Hoxworth Jonathan Hoxworth

Client Advisor

My passion for BMW started at a young age. When I was 9 my father purchased his first BMW a 1987 325is from Faulkner BMW. The first time I rode in the car I fell in love with the German performance and engineering. When I turned 16 I was lucky enough that his Cinnabar Red 1987 325is with over a 100,000 miles was passed down to me. My father said it was because of the safety and reliability of that BMW. That little red BMW never left me down and I enjoyed driving it for another seven years and almost another 100,000 miles. After graduating from Delaware Valley College in Doylestown PA I moved back to Lancaster. I then worked for a landscape company for two years. I began looking for jobs that would fulfill my passions in life. Meeting and interacting with new people. Faulkner BMW has allowed me to serve many interesting people from all over the Country. I have been with Faulkner BMW for six years now have been named into BMW’s Profiles In Achievement the last five years. Profiles In Achievement honors BMW’s top Client Advisors in North America. In my spare time I enjoy golfing and watching the Philadelphia Eagles and Phillies. I also enjoy taking my new BMW 335 coupe for nice long drives on Lancaster’s back roads as well. It will be my pleasure to assist you in enjoying the excitement of owning the Ultimate Driving Machine.
jhoxworth@faulknerbmw.com
Raymond Carrington Raymond Carrington

Client Advisor

Originally from Europe I would often drive the county lanes for the sheer joy of driving. My passion for cars goes back as far as I can remember… spending as much time as I could at the family garage where I would constantly admire the beautiful machinery that rolled through the doors. The BMW 635csi being one of my favorites. I have lived in Lancaster now for 20 years and enjoy driving as much as ever. Being at Faulkner BMW is exciting, and a place where driving your passion goes to a whole new level. I also enjoy motorcycle riding and Formula 1 racing. For your sheer joy of driving allow me to assist you in selecting your next Ultimate Driving Machine.
rcarrington@faulknerbmw.com
Greg Schaub Greg Schaub

Client Advisor


gschaub@faulknerbmw.com
Don Dewalt Don Dewalt

Client Advisor

My interest in cars was something that grew over the years.  I was always interested in cars and marveled at the beauty that comes alone with certain kinds of vehicles.  Growing older I became more and more interested in the mechanics of vehicles, the performance, handling, and the options that they offer.  That is why working for a company that produces the ultimate driving machine was such an easy decision to make.  I had always loved the appearance of the BMW, but after driving several I was fully addicted!  I have been in the automotive industry since I was sixteen and it would be my pleasure to help you in finding your very own Ultimate Driving Machine! 


ddewalt@faulknerbmw.com
Joe Ward Joe Ward

Client Advisor

 I have had a passion for cars since I was very young.  It started with Matchbox and Hot Wheels and grew to a long list of vehicles through the years.  Perhaps the single defining moment that spurred this passion was when I was 10 years old, riding my bicycle through my home town of Ephrata.  I first heard, then saw, a Lamborghini Countach coming down Main Street.  I was awe struck.  Something clicked at that moment and made me realize that I need to “make it.” 

After graduating from the University of Scranton I went on to earn my MBA at the University of Miami.  I then spent 15 years as a sales and marketing executive in the Food Industry, moving my family more than a dozen times in the process.  I decided it was time to move back to Lancaster County and provide a stable base for my family to grow.  When considering the future of my career I looked to what I was passionate about and one day walked into Faulkner BMW.  I have been here ever since. 

BMW sets the bar for all automotive manufacturers.  No other company creates such a perfect balance between performance, ergonomics, refinement and dependability.  I love my job and thoroughly enjoy being a part of clients’ experiences when driving the Ultimate Driving Machine.  When away from work I enjoy mountain biking and hiking with my wife and three children, golf and fishing.


jward@faulknerbmw.com
Mark Ludwig Mark Ludwig

Service Manager

It has been my privilege to work for Faulkner BMW and BMW of North America for the past 32 years. It has been a very rewarding career and I have passion for the Faulkner family and the BMW family. It has been a pleasure to help this franchise grow from and infant to what it has become today, a way of life. We are committed to our clients to give the best service experience we possibly can. There is no career in the world more enjoyable than one you love and working for a common goal of complete customer satisfaction. Enjoy the “JOY” of driving a BMW.


mludwig@faulknerbmw.com
Brandon Gentile Brandon Gentile

Service Advisor


bgentile@faulknerbmw.com
Richard Helfrich Richard Helfrich

Service Advisor 


rhelfrich@faulknerbmw.com
Jeremy Shenk Jeremy Shenk

Service Advisor


jshenk@faulknerbmw.com
Sandy Myers Sandy Myers
Title Administrator

Deb Young Deb Young
Accounting

Laura Dieter Laura Dieter
Accounts Receivable/Payable

Paula Stanley Paula Stanley
Warranty Administrator
pstanley@faulknerbmw.com
Barb Russell Barb Russell
Receptionist

Jim Zuercher Jim Zuercher
Shop Foreman
Master Technican

Mark Ragan Mark Ragan
Diagnostic Technican

Matt Lehman Matt Lehman
Certified Technican

Matt Giorgio Matt Giorgio
Certified Technican

Eddie Sillers Eddie Sillers
Certified Technican

Mason Ault Mason Ault
Technician

Joe Hicks Joe Hicks
Technician

Mike Waller Mike Waller
Technician

Luis Nunez Luis Nunez
 Detailer

Dave Gerber Dave Gerber
BMW Parts & Accessories Director
bmwparts@faulknerbmw.com
Jason Johnstin Jason Johnstin
 Parts Dept. Assistant Manager
jjohnstin@faulknerbmw.com
Lance Scott Lance Scott
BMW Parts & Accessories Advisor
bmwparts@faulknerbmw.com
Rod Grant Rod Grant
BMW Bodyshop Parts
rgrant@faulknerbmw.com
Patrick Casey Patrick Casey
Wholesale Parts Manager
pcasey@faulknerbmw.com
Richie Beck Richie Beck
BMW Parts & Accessories Advisor
rbeck@faulknerbmw.com
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