SALES TEAM

Ricky Wood

General Manager

Few times are we able to see the marriage of two companies committed to the utmost in customer service and quality; that is what we have here at Faulkner BMW! The Faulkner Organization has been in the retail auto industry for over 75 years providing customers with the ultimate customer experience. Since 1980, we at Faulkner in Lancaster have been doing the same with one caveat; we get to represent the Ultimate Driving Machine: BMW. In sales, service and collision repair – our mission lies in our constant and consistent commitment  to excellence.
Originally from Texas, I moved to Lancaster County in February 2009 with one mission in mind, to be the best BMW Facility in the country. While not the biggest, we are confident that customers will feel the difference when walking through our door. Whether you are in the market for a new or quality certified pre-owned vehicle, I promise we will do everything in our power to provide you with the best buying experience you have ever been through. Up front pricing, no high pressure tactics, completely customer focused and always respectful of the pace in which you the customer would like to move at; your time spent at Faulkner BMW will be seamless and enjoyable.
I am honored to represent the Faulkner Organization and every employee at Faulkner BMW; I hope that your experience with us will be a fruitful and fantastic experience that you will tell your friends and family about. If I may ever be of service to you, please do not hesitate to reach out. President Dwight Eisenhower said, “You don't lead by hitting people over the head - that's assault, not leadership.” Thank you for your interest in Faulkner and have a fantastic day.

rwood@faulknerbmw.com

Matt Duke

New BMW Sales Manager

mduke@faulknerbmw.com

Brian Zipko

Certified Pre-Owned BMW Sales Manager

Some people say that you will never be happy doing something that you don’t love, well I can tell you that I am truly happy and absolutely love my profession. Cars have been a huge influence to me my entire life. I know that cars are just 4 tires and an engine, but a BMW is a lot more. To me a BMW is what a car should feel, smell, and most importantly drive like. I have been in the automotive industry in one form or another for over half my life. I feel very fortunate to have been able to meet and fulfill the needs of the many clients I have had the pleasure of dealing with in the past 13 years. I moved to Lancaster County over 20 years ago, and this is the place I will always call home. Spending time with my wonderful wife and beautiful son occupies my time away from work, and I would not change it for the world. I look forward to helping you find and maintain your Ultimate Driving Machine.

bzipko@faulknerbmw.com

Jason Logue

Finance Director

jlogue@faulknerbmw.com

Rob Howry

Client Advisor

I grew up around German cars and always favored that German driving feel. I know a car is just metal, glass and plastic but to my family and me the drive is just more in tune with the road. When I decided twenty-two years ago to get into the car business I knew it had to be a brand and dealer that I loved. That’s why I chose Faulkner and BMW and I have been here ever since with no regrets. I have been lucky enough to meet and serve many great clients from all around Central PA and beyond. I have made it into BMW of North America’s Sales council 5 times and been a BMW Grand Travel winner twice. Sales council is a great honor. It is for only about 100 of the top client advisors in the US. BMW has taken me to places around the world that I may have never seen and am thankful to work for such a great company. I was born and raised here in Lancaster County. In my spare time I enjoy fishing and am an avid fly fisherman. I look forward to helping you find your Ultimate Driving Machine.

rhowry@faulknerbmw.com

Johnathan Hoxworth

Client Advisor

My passion for BMW started at a young age. When I was 9 my father purchased his first BMW a 1987 325is from Faulkner BMW. The first time I rode in the car I fell in love with the German performance and engineering. When I turned 16 I was lucky enough that his Cinnabar Red 1987 325is with over a 100,000 miles was passed down to me. My father said it was because of the safety and reliability of that BMW. That little red BMW never left me down and I enjoyed driving it for another seven years and almost another 100,000 miles. After graduating from Delaware Valley College in Doylestown PA I moved back to Lancaster. I then worked for a landscape company for two years. I began looking for jobs that would fulfill my passions in life. Meeting and interacting with new people. Faulkner BMW has allowed me to serve many interesting people from all over the Country. I have been with Faulkner BMW for six years now have been named into BMW’s Profiles In Achievement the last five years. Profiles In Achievement honors BMW’s top Client Advisors in North America. In my spare time I enjoy golfing and watching the Philadelphia Eagles and Phillies. I also enjoy taking my new BMW 335 coupe for nice long drives on Lancaster’s back roads as well. It will be my pleasure to assist you in enjoying the excitement of owning the Ultimate Driving Machine.

jhoxworth@faulknerbmw.com

 

Raymond Carrington

Client Advisor

Originally from Europe I would often drive the county lanes for the sheer joy of driving. My passion for cars goes back as far as I can remember… spending as much time as I could at the family garage where I would constantly admire the beautiful machinery that rolled through the doors. The BMW 635csi being one of my favorites. I have lived in Lancaster now for 20 years and enjoy driving as much as ever. Being at Faulkner BMW is exciting, and a place where driving your passion goes to a whole new level. I also enjoy motorcycle riding and Formula 1 racing. For your sheer joy of driving allow me to assist you in selecting your next Ultimate Driving Machine.

rcarrington@faulknerbmw.com

Greg Schaub

Client Advisor

gschaub@faulknerbmw.com

Amanda Meckley

Client Advisor

ameckley@faulknerbmw.com

Damon Damanti

Client Advisor

ddamanti@faulknerbmw.com

Beth Kirby

Internet Sales

bkirby@faulknerbmw.com

Tom Hilliker

Internet Sales

thilliker@faulknerbmw.com

Mike Strohmetz

Business Manager

mstrohmetz@faulknerbmw.com

Katie Akers

Cashier/Receptionist

OFFICE TEAM

Sandy Myers

Title Administrator

Laura Dieter

Office Manager

 

Ed buckman

Controller

 

 

SERVICE TEAM

Mark Ludwig

Service Manager

It has been my privilege to work for Faulkner BMW and BMW of North America for the past 32 years. It has been a very rewarding career and I have passion for the Faulkner family and the BMW family. It has been a pleasure to help this franchise grow from and infant to what it has become today, a way of life. We are committed to our clients to give the best service experience we possibly can. There is no career in the world more enjoyable than one you love and working for a common goal of complete customer satisfaction. Enjoy the “JOY” of driving a BMW.

mludwig@faulknerbmw.com

Brandon Gentile

Service Advisor

bgentile@faulknerbmw.com

Eric Kerns

Service Advisor

ekerns@faulknerbmw.com

Jeremy Shenk

Service Advisor

jshenk@faulknerbmw.com

Richard Helfrich

Mobility Manager

rhelfrich@faulknerbmw.com

Paula Stanley

Warranty Administrator

pstanley@faulknerbmw.com

Jim Zuercher

Shop Foreman, Master Technican

Matt Lehman

Certified Technican

Mark Ragan

Diagnostic Technican

Eddie Sillers

Certified Technican

Mason Ault

Technician

Joe Hicks

Technician

Mike Waller

Technician

Chris Beigel

Technician

Tom Phipps

Technician

Desiree Foster

Technician

Luis Nunez

Detailer

Ray Stoner

Detailer

PHOTO COMING SOON!

Brent Wile

Detailer

 

 

PARTS TEAM

Dave Gerber

BMW Parts & Accessories Director

dgerber@faulknerbmw.com

Jason Johnstin

Parts Dept. Assistant Manager

jjohnstin@faulknerbmw.com

Lance Scott

BMW Parts & Accessories Advisor

lscott@faulknerbmw.com

Patrick Casey

Wholesale Parts Manager

pcasey@faulknerbmw.com

 

Richie Beck

BMW Parts & Accessories Advisor

rbeck@faulknerbmw.com

Brian Schmidt

BMW Parts & Accessories Advisor

BODY SHOP TEAM

Scot Lasher

Body Shop Manager

slasher@faulknerbmw.com

April Lausch

Head Estimator

alausch@faulknerbmw.com

 

Fran Donovan

Estimator

fdonovan@faulknerbmw.com

Chris Pavlichko

Estimator

cpavlichko@faulknerbmw.com

Doug witmer

Estimator

dwitmer@faulknerbmw.com

 

Bob Race

Body Shot Parts Manager

brace@faulknerbmw.com

Rod Grant

Body Shop Parts Advisor

rgrant@faulknerbmw.com

 

Linda Morales

Customer Service

lmorales@faulknerbmw.com