SALES TEAM |
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Ricky WoodGeneral Manager Few times are we able to see the marriage of two companies committed to the utmost in customer service and quality; that is what we have here at Faulkner BMW! The Faulkner Organization has been in the retail auto industry for over 75 years providing customers with the ultimate customer experience. Since 1980, we at Faulkner in Lancaster have been doing the same with one caveat; we get to represent the Ultimate Driving Machine: BMW. In sales, service and collision repair – our mission lies in our constant and consistent commitment to excellence.
Originally from Texas, I moved to Lancaster County in February 2009 with one mission in mind, to be the best BMW Facility in the country. While not the biggest, we are confident that customers will feel the difference when walking through our door. Whether you are in the market for a new or quality certified pre-owned vehicle, I promise we will do everything in our power to provide you with the best buying experience you have ever been through. Up front pricing, no high pressure tactics, completely customer focused and always respectful of the pace in which you the customer would like to move at; your time spent at Faulkner BMW will be seamless and enjoyable.
I am honored to represent the Faulkner Organization and every employee at Faulkner BMW; I hope that your experience with us will be a fruitful and fantastic experience that you will tell your friends and family about. If I may ever be of service to you, please do not hesitate to reach out. President Dwight Eisenhower said, “You don't lead by hitting people over the head - that's assault, not leadership.” Thank you for your interest in Faulkner and have a fantastic day.
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Matt DukeNew BMW Sales Manager |
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Brian ZipkoCertified Pre-Owned BMW Sales Manager Some people say that you will never be happy doing something that you don’t love, well I can tell you that I am truly happy and absolutely love my profession. Cars have been a huge influence to me my entire life. I know that cars are just 4 tires and an engine, but a BMW is a lot more. To me a BMW is what a car should feel, smell, and most importantly drive like. I have been in the automotive industry in one form or another for over half my life. I feel very fortunate to have been able to meet and fulfill the needs of the many clients I have had the pleasure of dealing with in the past 13 years. I moved to Lancaster County over 20 years ago, and this is the place I will always call home. Spending time with my wonderful wife and beautiful son occupies my time away from work, and I would not change it for the world. I look forward to helping you find and maintain your Ultimate Driving Machine. |
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Jason LogueFinance Director |
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Rob HowryClient Advisor I grew up around German cars and always favored that German driving feel. I know a car is just metal, glass and plastic but to my family and me the drive is just more in tune with the road. When I decided twenty-two years ago to get into the car business I knew it had to be a brand and dealer that I loved. That’s why I chose Faulkner and BMW and I have been here ever since with no regrets. I have been lucky enough to meet and serve many great clients from all around Central PA and beyond. I have made it into BMW of North America’s Sales council 5 times and been a BMW Grand Travel winner twice. Sales council is a great honor. It is for only about 100 of the top client advisors in the US. BMW has taken me to places around the world that I may have never seen and am thankful to work for such a great company. I was born and raised here in Lancaster County. In my spare time I enjoy fishing and am an avid fly fisherman. I look forward to helping you find your Ultimate Driving Machine. |
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Johnathan HoxworthClient Advisor My passion for BMW started at a young age. When I was 9 my father purchased his first BMW a 1987 325is from Faulkner BMW. The first time I rode in the car I fell in love with the German performance and engineering. When I turned 16 I was lucky enough that his Cinnabar Red 1987 325is with over a 100,000 miles was passed down to me. My father said it was because of the safety and reliability of that BMW. That little red BMW never left me down and I enjoyed driving it for another seven years and almost another 100,000 miles. After graduating from Delaware Valley College in Doylestown PA I moved back to Lancaster. I then worked for a landscape company for two years. I began looking for jobs that would fulfill my passions in life. Meeting and interacting with new people. Faulkner BMW has allowed me to serve many interesting people from all over the Country. I have been with Faulkner BMW for six years now have been named into BMW’s Profiles In Achievement the last five years. Profiles In Achievement honors BMW’s top Client Advisors in North America. In my spare time I enjoy golfing and watching the Philadelphia Eagles and Phillies. I also enjoy taking my new BMW 335 coupe for nice long drives on Lancaster’s back roads as well. It will be my pleasure to assist you in enjoying the excitement of owning the Ultimate Driving Machine.
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Raymond CarringtonClient Advisor Originally from Europe I would often drive the county lanes for the sheer joy of driving. My passion for cars goes back as far as I can remember… spending as much time as I could at the family garage where I would constantly admire the beautiful machinery that rolled through the doors. The BMW 635csi being one of my favorites. I have lived in Lancaster now for 20 years and enjoy driving as much as ever. Being at Faulkner BMW is exciting, and a place where driving your passion goes to a whole new level. I also enjoy motorcycle riding and Formula 1 racing. For your sheer joy of driving allow me to assist you in selecting your next Ultimate Driving Machine. |
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Greg SchaubClient Advisor |
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Amanda MeckleyClient Advisor |
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Damon DamantiClient Advisor |
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Beth KirbyInternet Sales bkirby@faulknerbmw.com |
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Tom HillikerInternet Sales |
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Mike StrohmetzBusiness Manager |
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Katie AkersCashier/Receptionist |
OFFICE TEAM |
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Sandy MyersTitle Administrator |
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Laura DieterOffice Manager
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Ed buckmanController |
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SERVICE TEAM |
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Mark LudwigService Manager It has been my privilege to work for Faulkner BMW and BMW of North America for the past 32 years. It has been a very rewarding career and I have passion for the Faulkner family and the BMW family. It has been a pleasure to help this franchise grow from and infant to what it has become today, a way of life. We are committed to our clients to give the best service experience we possibly can. There is no career in the world more enjoyable than one you love and working for a common goal of complete customer satisfaction. Enjoy the “JOY” of driving a BMW. |
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Brandon GentileService Advisor |
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Eric KernsService Advisor ekerns@faulknerbmw.com |
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Jeremy ShenkService Advisor |
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Richard HelfrichMobility Manager |
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Paula StanleyWarranty Administrator |
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Jim ZuercherShop Foreman, Master Technican |
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Matt LehmanCertified Technican |
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Mark RaganDiagnostic Technican |
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Eddie SillersCertified Technican |
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Mason AultTechnician |
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Joe HicksTechnician |
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Mike WallerTechnician |
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Chris BeigelTechnician |
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Tom PhippsTechnician |
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Desiree FosterTechnician |
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Luis NunezDetailer |
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Ray StonerDetailer |
| PHOTO COMING SOON! | Brent WileDetailer |
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PARTS TEAM |
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Dave GerberBMW Parts & Accessories Director |
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Jason JohnstinParts Dept. Assistant Manager |
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Lance ScottBMW Parts & Accessories Advisor |
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Patrick CaseyWholesale Parts Manager |
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Richie BeckBMW Parts & Accessories Advisor |
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Brian SchmidtBMW Parts & Accessories Advisor |
BODY SHOP TEAM |
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Scot LasherBody Shop Manager |
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April LauschHead Estimator |
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Fran DonovanEstimator |
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Chris PavlichkoEstimator |
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Doug witmerEstimator
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Bob RaceBody Shot Parts Manager |
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Rod GrantBody Shop Parts Advisor
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Linda MoralesCustomer Service |